Privacy Policy

1. General Provisions

This Privacy Policy defines the procedure for processing and protecting the personal data of users of the Conlink Messenger service.

By using Conlink Messenger, the user confirms their consent to this Privacy Policy and the Terms of Service.

2. Legal Basis for Processing

Personal data is processed on the following grounds:

consent of the data subject (Article 6, Part 1, Clause 1 of 152‑FZ);
necessity to perform the Terms of Service (Article 6, Part 1, Clause 5 of 152‑FZ).

3. What Data We Process

3.1. Data provided by the user during registration:

email address or phone number;
password (encrypted);
username, avatar and profile information.

3.2. Data provided by the user while using the service:

text messages, images, videos, audio and files;
information about created group chats and channels;
privacy and notification settings.

3.3. Data collected automatically:

IP address – to ensure security and prevent abuse;
Cookies and similar technologies – for authentication, remembering preferences and usage analysis;
device data – browser type, operating system (for correct interface display);
actions within the service – to ensure messaging functionality (delivery of messages, status display).

4. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

user registration, authentication and identification;
ensuring the functioning of the service (sending, delivery and display of messages);
creation and management of group chats and channels;
display of user content (messages, files, media);
protecting the service from abuse, spam and violations;
technical support for users;
improving the quality of the service and developing new functionality.

5. Privacy of Messages and Content

Messages in private chats are available only to the sender and recipient. The operator does not automatically view the content of private messages.
Messages and files in group chats and channels are available to all participants of the relevant chat or channel.
The user independently determines the amount of personal data published in messages, profile and public channels.
The user has the right to delete their messages at any time. Deleted messages disappear from the chat for all participants to the extent provided by the service functionality.

6. Transfer of Data to Third Parties

The operator is entitled to transfer personal data to third parties in the following cases:

when necessary for the operation of the service (hosting providers, cloud storage for files);
to contractors providing technical support, data storage and processing of user requests, provided they comply with confidentiality and data protection requirements;
in cases stipulated by the legislation of the Russian Federation (at the request of authorised bodies).

Personal data is not sold or transferred to advertisers or marketing agencies.

7. Storage and Deletion of Personal Data

Users' personal data is stored on servers located on the territory of the Russian Federation.
Personal data is stored for the duration of the user's account existence.
After account deletion, personal data and all related content (messages, files, media) is deleted or anonymised within 30 calendar days, unless otherwise required by Russian Federation legislation.
Backup copies of data may be kept for the period necessary to restore data in case of technical failures, but no longer than 90 days.

8. Protection of Personal Data

The operator takes the necessary organisational and technical measures to protect personal data from unauthorised access, loss, alteration or disclosure, including:

use of encryption to protect passwords and data transmission;
restricting access to personal data;
access control to information systems;
regular updates of software and security systems.

9. User Rights

The user has the right:

to receive information about their personal data;
to change or supplement personal data through profile settings;
to delete their account and all related personal data through profile settings or by contacting support;
to request a copy of the processed personal data;
to withdraw consent to the processing of personal data (in this case, the use of the service may be impossible).

To exercise their rights, the user can contact: support@conlink.org. The request is processed within 30 calendar days from receipt.

10. Children

The Conlink Messenger service is not intended for use by persons under 14 years of age without the consent of a legal representative (parent or guardian).

If the operator becomes aware that personal data has been obtained from a person under 14 years of age without the consent of a representative, the account will be deleted.

11. Cookies and Similar Technologies

The service uses cookies and similar technologies to ensure its functionality (authentication, saving preferences), analyse usage and personalise the interface.
By continuing to use the service, the user agrees to the use of cookies in accordance with this Privacy Policy.
The user can disable cookies in the browser settings, but this may affect the functionality of the service.

12. Policy Changes

The operator is entitled to make changes to this Privacy Policy unilaterally. The current version is always available on the website.

Continued use of the service after changes are made constitutes the user's acceptance of the updated version.

13. Contact Information

For all questions related to the processing of personal data, the exercise of user rights and complaints about violations, you can contact: info@conlink.org